If you need any help Reviewing and existing policy, Canceling or Surrendering an existing policy, or Starting a policy claim complete the form below so that one of our Policy Customer Service Representatives can contact you within 24 hours to help!
Filing a life insurance claim can feel overwhelming, especially during a time of loss. However, knowing the process in advance can make it smoother, faster, and less stressful. Here’s what you need to know to start a policy claim and receive the benefits your loved one intended for you.
Gather the Necessary Documents
Before contacting the insurance company, ensure you have the following:
The original life insurance policy (if available)
A certified copy of the death certificate
Proof of your identity (government-issued ID)
Any additional forms required by the insurer
Tip: Having these ready before you start will speed up the process.
Notify the Insurance Company
Contact the life insurance provider as soon as possible to inform them of the policyholder’s passing. You can typically do this by phone, email, or through the company’s website. Be prepared to provide:
Policy number
Date of death
Your relationship to the insured
Complete the Claim Form
The insurer will provide a Claimant’s Statement or claim form. Fill it out completely and accurately. Missing or incorrect information can delay the claim.
Submit All Required Documents
Send the completed claim form along with the supporting documents (death certificate, ID, policy copy). Many companies allow you to submit these via email, secure portal, or mail.
Wait for Processing
Once received, the insurance company will review the claim. This process can take anywhere from a few days to a few weeks, depending on the complexity of the case and the company’s procedures.
Receive Your Benefit
If approved, the benefit will be paid in the method you selected—lump sum, installments, or another option provided by the insurer.
✅ Starting a policy claim doesn’t have to be stressful—especially when you know the process and prepare your documents in advance. If you need assistance, your insurance agent can guide you every step of the way.
We offer a compelling Return of Premium (ROP) term insurance policy which returns all contributed premiums if the insured outlives the term period.
Premium returns can start as early as the second year.
Life insurance protection in place if needed and return of premium investments if not.
This simple, affordable life insurance is designed to cover expenses like medical bills and funeral costs (including plot and mortuary expenses) and can help protect your loved ones from future financial burdens. This provides permanent life insurance coverage with flexibility and long-term grown potential.
Up to $250,000 death benefit.
No medical exam or blood work is required.
With the right Life Insurance plan, you can rest assured that your loved ones will receive the financial support they need to assist them during one of life's most trying times.
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